Collecting Information – General
HOPE gathers email addresses from users who (1) contact HOPE for general information purposes or (2) subscribe to our electronic mailing lists for newsletters and other publications. In addition to your email address, we may also collect other personal information, including your name, mailing address, occupation, and other information from users who choose to send it to us by email. The Site will only collect personally identifiable information from you if you voluntarily supply it.
HOPE does not knowingly collect or solicit personal information from anyone under the age of thirteen (13). If we become aware that we have collected personal information from a child under the age of thirteen without verified parental consent, we will delete that information from our records.
Collecting Information – Donors and Donations
With regard to online or offline donations, HOPE collects personal information (such as name, address, phone number, and email address) only when a donor voluntarily provides it to us, and uses it only for ordinary fundraising and relationship-building purposes with the user, in addition to internal analyses to further those business purposes. HOPE also keeps a record of each donor’s giving history on file for IRS purposes, to analyze giving patterns, make more accurate budget projections, and solicit future donations. HOPE does not exchange, give, sell, or rent its donor file to any other party or organization.
Finally, HOPE also may offer you the opportunity to donate anonymously. If you elect to do so, your donation information will be shared only with our third party processor; the processor will share only the amount of your donation with HOPE, and none of your other personal information.
We may store personal information in locations outside the direct control of HOPE (for instance, on servers or databases collocated with hosting providers). We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Like most websites, we automatically gather certain usage information, such as the number and frequency of visitors to this Site, including through the use of Google Analytics. This information may include which URL you just came from, which URL you go to next, what browser you are using, and your IP address – not any personally identifiable information. We use such data only in the aggregate. This collective data helps us determine how much our visitors use parts of the Site, and helps us do internal research on our users’ demographics, interests, and behavior to better understand and serve you. HOPE does not sell, share, or rent this information under any circumstances. Similarly, the Site may also place a “cookie,” or small file, in the browser of a visitor’s computer. This cookie will assign a user a unique number that allows HOPE to save information so that the information does not need to be reentered. At no time will this cookie reveal your personally identifiable information to others.
Do Not Track Requests
Our Site does not respond to Do Not Track Requests.
HOPE uses commercially reasonable efforts to safeguard the privacy and integrity of any personally identifiable information (name, mailing address, email address, etc.) collected though our Site. Please note however that transmissions made via the Internet cannot be made absolutely secure. HOPE does not represent, warrant, or guarantee that personal information will be protected against unauthorized access, loss, misuse, or alterations. Similarly, HOPE disclaims liability for disclosure of personal information submitted through the Site due to errors in transmission or unauthorized acts of third parties.
Restrictions on Use
In keeping with HOPE’s goals and mission, it is HOPE’s policy to allow limited reproduction and distribution of the materials posted on our Site, unless particular materials are specifically restricted as noted on individual Web pages. Accordingly, you may copy, reproduce, and distribute content from this Site, provided that: (1) the particular article or section is reproduced in its entirety in its original form and that you do not edit or otherwise change the substance or the content of material that you copy from the Site, or change or delete any copyright, trademark, and other proprietary notices; (2) all copies include a statement that the material was reproduced from www.thehopeprogram.org with the permission of HOPE; (3) the copies are distributed only for noncommercial educational or public policy purposes; and (4) the copies are distributed at no charge. Provided you comply with all of these conditions, HOPE grants you a nonexclusive, nontransferable license to reproduce, copy, and distribute the materials on our Site.
Other than as specifically described in the preceding paragraph, you may not copy, reproduce, distribute, modify, display, republish, transmit, repost, or otherwise use the content on our Site without prior written permission from HOPE. To request such permission, please contact us. All content included on this Site, such as text, graphics, logos, button icons, images, photographs, audio clips, digital downloads, data compilations, and software, is the property of HOPE and is protected by United States and international copyright laws.
Contact Us; Opting Out; Requests to Change/Delete Personal Information
Chief Development and Evaluation Officer
Requests to change or delete your personal information, or to opt out of receiving marketing emails from HOPE, will be honored within 10 business days of your request.