As a child growing up in East Harlem, Robert's family taught him to have character, self-respect and compassion. These are qualities he carried with him when he joined the military.

Robert served honorably. But, everything changed when he was discharged. He couldn't find a job and his unemployment was running out. That's when he started using cocaine which soon led to crack and the road to self-destruction. His daughter was taken away from him. He didn't want to do anything except stay home and get high.

Robert sought treatment, but soon relapsed. The second time, he saw where his life was headed, and decided to really work to address what was making me use.

He was reluctant to join HOPE, but wanted to start making money so that he could support his daughter. He learned how to use a computer, how to do a mail merge and how to look for a job.

He was placed in an internship at a social service agency which soon turned into a job. Because of the computer skills he learned at HOPE, he is now the receptionist and office aide, working for the Executive Secretary.

HOPE recently celebrated with Robert when he signed the lease for his first apartment in many years. He's on track to regain custody of his daughter.

When Chermaine came to HOPE, she had recently been released from prison for the second time. She could not find a job or a place to live.

Chermaine faced more obstacles during her first few weeks at HOPE. She argued with her teacher and was almost asked to leave the program. However, staff members saw her potential. In addition to improving her attitude, she learned how to type, how to properly behave in an office, and to finish what she started.

With the help of HOPE's employment staff, Chermaine secured an internship at a New York City nonprofit that supports prisoners' re-entry into society. The position gave her the opportunity to put her newly acquired skills to work in a professional setting. After completing the internship, Chermaine volunteered at the organization. They appreciated her work so much that they offered her full-time employment.

Chermaine worked as a counselor, providing individual counseling and running group therapy sessions. She has since been promoted and supervises two individuals. Chermaine received her bachelor's degree and has plans to obtain a master's degree. Her goal is to become a psychologist and launch an organization to help troubled teenagers.

Even though she graduated from HOPE more than five years ago, Chermaine still visits. During a difficult time, Chermaine came back and asked for guidance from her HOPE teacher - the person she argued with as a student. The person she now considers a friend.

At HOPE, Chermaine says she found the courage and structure she needed to establish and accomplish her goals.